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Terms & Conditions

Website Use and Security&nbsp

  • You are entirely responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorised use or other breach of security.

Website Conduct&nbsp

  • You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the website. All information, designs, drawings and other specifications provided on the website are the exclusive property of Trinity College Dublin. Any copying, transmission or re-transmission of the same requires prior written approval of Trinity College Dublin.

Online Shopping&nbsp

  • We will take all reasonable care to ensure that all details, prices, photographic representations and descriptions of products appearing on the website are correct at the time when the relevant information was entered onto the system. We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment. We are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise.

  • We will not be liable for any reason if the gifts.tcd.ie website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of or the entire website.

Price of Goods&nbsp

  • The price listed on the website for gifts.tcd.ie products will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our suppliers’ prices, the imposition of any new taxes or duties, or if due to an error or omission the price for the products on the website is wrong.

Making a Purchase&nbsp

  • When you place an order, we will send you an email confirming receipt of your order and the details of your order. Your order represents an offer to us to purchase a product, which is accepted by us when we send email confirmation to you that we've dispatched that product to you. That acceptance will be complete at the time we send this Dispatch Confirmation email to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation email to have been dispatched do not form part of that contract.

Shipping and Handling&nbsp

  • We charge on a weight and location basis. You should receive your purchases within 5 business days in the Republic of Ireland. International orders are generally received in under 14 business days.

  • However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for the products and any delivery charges incurred. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery you may be required to validly sign-off on the delivery of the products, after which time the products become your sole responsibility.

Back Orders&nbsp

  • If your item is not in stock, we will back order for you. We will forward your outstanding order as soon as it becomes available.

  • We make our best endeavours to list availability information for products sold on the website. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order are unavailable.

Credit Card Security&nbsp

  • All credit card details are encrypted and are not recorded by Trinity College Dublin. All payment processing is handled securely by Realex Payments. The Payment Card Industry Data Security Standards (PCI DSS) is a mandatory compliance standard for all payment service providers. The standard enforces high levels of security in all areas where cardholder data is transmitted or stored. Strong protections such as encryption, intrusion detection and response, formalised policies and standards and security aware development methodologies all contribute to making Realex Payments the secure choice for payment processing needs.

Returns Policy&nbsp

  • If merchandise is returned as sold, together with the original receipt, we are happy to refund within 14 days or exchange within 28 days. All refunds will be issued in accordance with the original method of payment. A gift receipt entitles the holder to an exchange/credit note only. Reduced price merchandise purchased online may be returned within 14 days with the original receipt for a refund/exchange/credit note. An exchange/credit note may be given at the current retail price if the original receipt is not available. For safety and hygiene reasons, our exchange/refund policy does not extend to a small number of products such as under garments and earrings. Gift cards and gift vouchers are not refundable. This policy does not affect your statutory rights.

  • Please note that any information stated on this page refers to our ONLINE RETURNS/EXCHANGE POLICY. Please see below for the website order returns address.

  • If you wish to return your website purchase, please do so within the above stated time frame, to the address below. Please include your name and order number.

  • Our address: Trinity Gift Shop, Trinity College, College Green, Dublin 2, Ireland.

Privacy Policy&nbsp

  • To make full use of the online shopping and personalised features on gifts.tcd.ie, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

  • Our cookies don't store sensitive information such as your name, address or payment details; they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from gifts.tcd.ie, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Claims&nbsp

  • You have a statutory right to a 7 day cooling-off period when purchasing online. If a product is defective in any way, please return it with a covering letter and we will either deliver a new one or refund the cost of the product.

Accordance with Specification&nbsp

  • All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products.

General&nbsp

  • We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.

Modification of Terms&nbsp

  • We reserve the right to change the terms of use or policies regarding the use of the website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the website.

Limitation of Liability&nbsp

  • To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the website, any changes to the website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.

Disclaimer of Warranties&nbsp

  • The information contained in the website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the website is provided as is and as available and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.

Laws&nbsp

  • The terms of use shall be governed by and construed fully in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

Termination&nbsp

  • We may terminate the website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your account for violation of the letter or spirit of these terms and conditions.